All items on this website are in stock and the quantities are shown on the description of the item. We aim to ship every order within 3 working days however it is often ready the same day. The period of time before it arrives with you is dependant on your location and the courier. We send everything using a method that can be tracked. For more information please see the shipping policy at the foot of the page.
Yes. of course. Everything purchased on this site can be returned within 14 days of you recieving it. There are obvious terms and conditions that apply such as it must not have been used, altered, damaged and be in original packaging, etc however we can accept returns and offer full refunds minus postage costs. We do not charge any restocking fee. For full details please see the returns policy at the bottom of the page.
Firstly, apologies if this has happened, we try our very best to ship items in secure packaging however we all know on the rare occassion some couriers can be a little clumsy at times. Please ensure the courier paperwork has been marked as damaged so we can also make a claim with the courier. As soon as possible please contact us using the contact us button at the top of the page so we can arrange either a refund or a replacement item.
Fantastic, thanks for the trust in our products. This isn’t usually an issue as everything is handmade. If you contact us using the button at the top of the page or even complete the brief wholesale enquiry at the bottom of the page we will be able to give you a quote as to how long it would take to produce the quantity of pieces you require. If the number is sufficient we may even be able to offer a additional discount on the original price.
Yes, certainly. As everything is handmade we are able to accept most customisations to existing items. Many of the items on our website have various colour and size options however if you contact us we may be able to produce the item in a larger range of colours or a specific size not currently listed as an option. As always if there is anything specific you would like handcrafted we would be more than happy to give you a quote.
Everything we sell comes with care instructions. All the wooden items are produced from natural products and as time passes it will age like the rest of us. As time passes the items will continue to dry out and as a result it may start to form cracks. All the timber we use has been dried naturally for several months before being used in the manufacturing process however this does not stop the aging process. In our opinion this just adds character to the items. It is a natural process that cant be avoided. No returns can be accepted on the grounds of ageing.
The tyres should last for many years, even outdoors. Prior to painting the tyres undergo a chemical bath and specialist cleaning process to ensure the paint bonds to the tyres effectively. For painting we only use specialised paints that are UV resistant and apply several coats using an air sprayer to ensure an even colour ensuring the tyres art will remain a great focal point in your garden for a long time.
There is a great deal of conflicting information about regarding the growing of vegetables and plants for the dinner table in tyres. The general consensus from the very limited research that has been done is that if the soil is exposed directly to the tyre wall then there is a chance of contaminents leaching into the soil over time and therfor possibly into the vegetable. However it is suggested that if the tyre has a liner or seperate container within the tyre creating a barrier between the tyre and the soil then any contamination will be largely avoided. Please note that this is purely our opinon drawn from our own research and you should conduct your own research before deciding what to plant into the tyres.
Yes, we have a number of retailers and ecommerce companies that we supply and we are always interested in supplying others. Please follow the wholesale link at the bottom of the page and we can start chatting.
Yes, we have a section on the website for various bare materials so you can create your own recycled products. However if there is anything you need that is not currently listed on the site then please contact us.
At present we are online only which is how we are able to offer competitive prices. You can of course arrange to collect your item from our address in Orihuela, Alicante where we will happily show you some of the items we have available. We also attend occasional outdoor markets and local charity events. If you have seen anything on our website and have a question or want different photos or even a video then please contact us and we will more than happy to help.
We dont let anything leave Recycled Garden workshops unless it is perfect. Most of the colours require 2-3 coats of paint unfortunately the yellow paint requires many more coats of paint than the other colours to obtain the same high finish we demand. This obviously takes additional time as well as additional paint so obviously we have to charge more for the Yellow colour. We are still investigating other options to reduce this cost however until we have a solution we have to have a higher price.